Privacy Policy

1. Introduction

AGRAS D.O.O. ("we", "our" or "the company"), the operator of the HARVEST website (en.fruitharvesters.com), respects your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our website, you agree to the practices described in this policy.

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Data Provided Directly by You

• First and last name
• Email address
• Phone number
• Information about your farm/orchard
• Interest in our products
• Messages and questions sent through contact forms

2.2 Automatically Collected Data

• IP address
• Browser and device type
• Operating system
• Pages visited and time spent
• Referral source (where you came to our site from)
• Site interactions (clicks, scrolls)

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to your requests for information and quotes
• Providing customer assistance and support
• Sending communications about our products and services
• Improving the website and user experience
• Statistical and marketing analysis
• Compliance with legal and tax obligations
• Protecting our rights and property

4. Data Sharing

We may share your data with:

• Service providers who assist us in operations (hosting, email, analytics)
• Marketing and advertising partners (only with your consent)
• Legal authorities when required by law

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use the following types of cookies:

You can manage your cookie preferences at any time through the cookie banner on the site or from your browser settings.

6. Your Rights

Under GDPR, you have the following rights:

• Right of access: you can request a copy of your personal data
• Right to rectification: you can request correction of incorrect data
• Right to erasure: you can request deletion of your data
• Right to restriction: you can limit the processing of your data
• Right to portability: you can receive your data in a structured format
• Right to object: you can object to data processing
• Right to withdraw consent: at any time

To exercise these rights, contact us using the details in the Contact section.

7. Data Security

We implement technical and organizational measures to protect your data:

• SSL/TLS encryption for all data transmissions
• Restricted access to personal data
• Regular security monitoring
• Updated security protocols
• Ongoing staff training on data protection

8. Changes to This Policy

We reserve the right to update this policy periodically. Changes will be posted on this page with the date of the last update. We encourage you to check this page periodically to stay informed about how we protect your data.

9. Contact

For questions about this policy or your personal data: